Effective date: April 3, 2026
Please read these Terms of Service ("Terms") carefully before using the website at nespola.io and any related educational programs, services, or community platforms (collectively, the "Services") operated by Nespola.io ("we", "us", or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use our Services. By using the Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.
Nespola.io provides online educational programs, coaching, community access, and related resources focused on building and scaling self-publishing businesses on Amazon KDP. Our current program offerings include:
The specific features, content, and duration of each program are described in the relevant program pages on our website. We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.
To access certain Services, you may need to create an account. You agree to:
You are responsible for all activity that occurs under your account. We may terminate or suspend your account for breach of these Terms.
Prices for our programs are displayed on the relevant sales pages and are quoted in US Dollars unless otherwise stated. We reserve the right to change prices at any time; price changes will not affect orders already placed and confirmed.
Payments are processed by third-party payment processors (e.g., Stripe). By providing payment information, you authorize us to charge the applicable fees. All transactions are subject to the payment processor's terms and conditions.
We offer a 14-day refund period from the date of purchase for eligible programs, provided you have not consumed more than 20% of the program content. To request a refund, email us at info@nespola.io within the refund window.
If you are a consumer located in the EU or EEA, you may have a statutory right to withdraw from a distance contract within 14 calendar days without giving a reason (the "cooling-off period") under the EU Consumer Rights Directive (2011/83/EU). However, if you have explicitly consented to the supply of digital content beginning before the end of the withdrawal period and acknowledged that you lose your right of withdrawal upon such commencement, the right of withdrawal may not apply. We will provide you with a model withdrawal form and clear information before purchase.
To exercise the right of withdrawal, notify us by email at info@nespola.io within 14 days of purchase using the subject line "Withdrawal Request."
All content on the Services — including text, video, audio, graphics, course materials, logos, and software — is the property of Nespola.io or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own personal, non-commercial educational purposes. You may not:
If you submit content to our community platforms (comments, posts, stories, or other materials), you retain ownership of that content but grant Nespola.io a worldwide, royalty-free, non-exclusive license to use, reproduce, and display it in connection with operating and promoting the Services.
You represent and warrant that your content does not infringe any third-party rights, is not defamatory or illegal, and complies with these Terms. We reserve the right to remove content that violates these Terms without notice.
You agree not to:
Violations may result in immediate suspension or termination of your account and access to the Services, and may be referred to law enforcement.
Our programs provide educational information about building self-publishing businesses. Results vary significantly based on individual effort, market conditions, and other factors. We make no guarantee of specific income, results, or success. Testimonials and case studies represent exceptional results and are not typical. Nothing in our content constitutes financial, legal, or investment advice.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Note for EU/EEA consumers: Nothing in these Terms affects your statutory rights under applicable consumer protection legislation. Mandatory statutory guarantees in your jurisdiction cannot be disclaimed.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NESPOLA.IO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS OR YOUR USE OF THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Note for EU/EEA consumers: The above limitations do not apply to liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Nespola.io and its affiliates, officers, directors, and employees from any claims, damages, losses, liabilities, and costs (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.
Our Services may integrate with or contain links to third-party services (e.g., Skool, Stripe, Amazon KDP). We are not responsible for the practices, availability, or content of those third-party services. Your interactions with them are governed by their own terms and privacy policies.
We may terminate or suspend your access to the Services immediately, with or without notice, if you breach these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination (including ownership, disclaimers, indemnification, and limitation of liability) will survive.
You may close your account at any time by contacting us at info@nespola.io. Closure does not entitle you to a refund unless you are within the refund window described in Section 4.3.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
For users located in the United States, any dispute arising from these Terms or your use of the Services will first be submitted to good-faith negotiation. If unresolved within 30 days, disputes will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Class action waiver: You agree to resolve disputes individually and waive your right to participate in any class action or class-wide arbitration.
If you are a consumer located in the EU or EEA, you may bring claims in the courts of the EU/EEA country where you reside. Nothing in these Terms limits your rights under the mandatory consumer protection laws of your country. The European Commission provides an Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. Our email for ODR purposes: info@nespola.io.
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or by posting a notice on our website at least 30 days before they take effect (where required by law). Your continued use of the Services after the effective date constitutes your acceptance of the updated Terms.
For questions about these Terms, please contact us:
Nespola.io
Legal Team
Email: info@nespola.io
See also our Privacy Policy.